When we found Whitehaven and saw the level of care that all your residents were receiving +++ +++ we really couldn't believe our luck +++ It was always a joy to visit Whitehaven, your staff are amazing and so patient. +++ +++ I knew we were so lucky to have had such a positive experience in finding Whitehaven. +++ +++ Right from the start we never had to doubt that she was in the best place receiving the best care possible. +++ +++ Thank you seems so small an expression to use to say how grateful we are for all you did for mum. +++ +++ It was above and beyond what we would have expected. +++ +++ Sad to think we won’t be coming again there to see mum any more but we have fond memories of her home there. +++ +++ Thank you for everything you have done for mum, she couldn't have had better care +++ +++ I shall miss all you ladies and you have been a real inspiration +++ +++ Keep up the good work; you are a great team that shows how care should be given +++ +++ A fabulous example for others. +++ +++ +++ Thank you for your time to talk to the New Falls Champion, the information you gave was spot on. +++ +++ Thank you Louisa and Paige for Safety Led presentation, I was so proud of you. +++

News and Events

Vicky bought a Bouncy Castle to the Home, providing loads of fun for the children, Sheena’s Daughter helped with Allision  preparing the great feast.


Our Fish and Chip supper held in May , was very popular with our residents and families. Royals of Waterlooville supplied us with Battered Cod and Chips, sadly in cartons as paper is no longer used.  We shared many special memories before and during the lunch and we plan to repeat the event in October.

In June our staff entered the Rowans Midnight Walk it was a very windy, wet night for us and we were proud to be photographed by The News. Next year we will be entering the Race for Life in Southsea and will be holding sponsorship raising events after Christmas.

Sheena celebrated her 90th Birthday in July with a glass of bubbly for everyone and we danced the afternoon away.

Rita, Joyce and Joan were accompanied by Beverly and Louisa to the Macmillan Coffee Morning at Rowlands Castle Surgery, where we enjoyed sumptious cakes and chat with Lynne, Sue and the staff.

Joan also attended the opening event of Horndean Friendship Group at Merchiston Hall, which was a very enjoyable lunch and afternoon. We are hoping to visit each month, on the 4th Friday of each month- weather permitting.

Paige and Louisa have attended the Safety Federation Event in July and September and are preparing to introduce Intentional Rounding into the care home before returning in December for the last session.

Louisa and Beverly  attended Jackie Pool training in London , we are gradually introducing the PALS system into the care home , which aims to improve the quality of care and life experiences for those with dementia.

We welcome Mr Len Bright to the care home this September , who will be evaluating the progress and changes made .

Boards are located at the Front Door and Back Door for family, visitors and staff to pout forwards ideas and suggestions for the home.